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Shipping Policy

Last updated: June 2026

At Play More, we strive to deliver your wellness products in excellent condition and in the fastest time possible. Please read the shipping guidelines below managed under **SUKKUN HERBS AND FARMS PRIVATE LIMITED**.

1. Shipping & COD Charges

We believe in transparent pricing. We offer 100% Free Shipping on all orders placed across India. There are absolutely no delivery fees, handling fees, or hidden Cash on Delivery (COD) processing charges. The price you see on our checkout page is exactly what you pay upon courier delivery.

2. Order Verification Call

To maintain safe and high-quality deliveries, all orders must undergo verification. After you confirm your checkout details, our customer support team will place a call to your registered phone number. We will verify your order items and delivery address coordinates. Once verified, the order is immediately dispatched.

3. Delivery Timelines

We partner with India's leading logistics and express courier networks (such as Delhivery, BlueDart, Xpressbees, etc.) to ensure swift transit. Our estimated delivery times are:

  • Delhi-NCR & Metro Cities: 2 to 4 working days after order verification.
  • Rest of India (Tier 2/3 Cities, Towns & Rural Areas): 4 to 7 working days after order verification.

Note: Delivery timelines may slightly vary due to unforeseen factors like regional holidays, extreme weather conditions, or local courier service limitations.

4. Order Tracking

Transparency is key to our customer service. Once your package is verified and dispatched from our warehouse facility, a unique Tracking ID along with the courier tracking link will be sent to your registered mobile number via SMS or WhatsApp. You can trace your parcel status in real-time.

5. Delivery Attempts

Our logistics partners make up to 3 (three) consecutive attempts to deliver your package to the shipping address. If you are unavailable or unreachable during these attempts, the parcel will be automatically returned to our dispatch center. For re-delivery requests, please contact our support team.